Bring Your Group FAQ
FREQUENTLY ASKED QUESTIONS
Is a deposit required?
After your group has been assigned seats we request a non-refundable 25% deposit. The deposit is payable by check or major credit
card and will be credited toward your total balance.
When is final payment due?
The remaining balance of your order is due three weeks prior to the concert
date. Once the final payment has been received, there are no refunds or
exchanges.
Can I change my order?
Yes! Group orders can be adjusted until the time of final payment. However, once
final payment has been received, there are no refunds or exchanges.
Can my group sit together?
We make every effort to seat all members of your group together. In general, the farther in advance you make
reservations, the more likely it is that we can accommodate your seating
requests.
When can I make my reservation?
Advance ordering is the key to good seats. All you need is the date of
your event and how many tickets you want. It’s that easy!
Can I find information on the internet?
Yes! For the most up to date concert information, visit our website. You can also ask questions or reserve tickets by e-mail:
groups@stlsymphony.org
